24 Hour Operations Call Center

Strategic Security’s nationwide operations is supported 24 hours 7 days a week command and emergency operations call center that utilizes high tech intelligence gathering systems and communications networks.

In addition to monitoring all Strategic Security Corp.’s internal operations and security guard dispatching, Strategic’s command center proactively protects public and private organizations (e.g. corporations, financial institutions, cities, critical infrastructure, transit systems) from natural, civil and technological incidents.

By watching events on a global scale and anticipating the future this service provides customers with one centralized decision-making tool on potential threats and communicates the related risks to key stakeholders in real time. This allows clients to maintain operational continuity at various stages. We also offer options to mitigate and track the potential risk.

Features of Strategic’s Operations Call Center:

  • 24 / 7 / 365
  • Live call receptionists / duty agents
  • Vast resources
  • Cutting edge technology
  • Over 3500 + employees and affiliates
  • Remote guarding monitoring
  • Mobile guarding monitoring
  • Strategic’s Workforce Management Software that includes:
    • Incident capture and notification,
    • GPS plotting,
    • Guard tour documentation,
    • Daily activity reports,
    • Field inspections,
    • Visitor logs,
    • Time and attendance,
    • Safety and facility inspections and
    • Daily client summary reports